More and more business processes can be coordinated with the use of Internet or internal networking. Just a few years ago, setting up an internal company network would cost thousands of dollars and require a lot of workforce. Nowadays, thanks to technological development followed by virtualization, it’s easier than ever to use networking and operational computer power to better manage company operations. This is true regardless of the industry. So how can virtualization help businesses operating within the hospitality industry?
Virtualization and resource planning
Resource planning in hospitality can be a key to competing – lowering down costs can help attract more tourists. That’s why, good ERP (enterprise resource planning) software can bring a very significant savings to the whole hotel operation, increasing the efficiency of the workforce and processes within the facility. Even better, if the access to the software is not restricted to the managerial department. Thanks to virtualization and cloud, it’s easy to set up an internal private company cloud, which can be accessed by a much more people, who can share data from their operations and departments. This can give a more up-to-date view of what’s exactly happening in the company.
What are the costs of such move?
The costs are insignificant, at least compared to what it would cost to try and coordinate the company just a few years ago. Today virtualization gives the option to turn one physical machine into many virtual ones, which can be assigned to specific employees who can share the hardware and software driving costs of licenses down and increasing the actual use of the hardware. A virtualized server helps to better manage not only actual resources used in hospitality but the resources of the server itself – when shared by many employees simultaneously, it can be used much more efficiently.
Of course, the physical resources management is not the only benefit of the cloud. All businesses need clients to survive, and they should be the ones who benefit the most from it. Thanks to the cloud, it’s much cheaper and easier to collect data about your guests. This allows learning their preferences which can be used to personalize their stay next time they visit you, to increase their satisfaction.
Share your resources with your guests.
Moreover, in the digital era, all guests require Wi-Fi access. Virtualization allows even small hostels to better allocate bandwidth between guests still leaving enough of it to secure everyday operations (and having enough bandwidth is more important than ever, especially if your facility collects a lot of data about customers to increase the comfort of their next stay while managing resources). The significant reduction in hardware footprint optimizes the connection and leaves more resources to be used by guests.
Increase the productivity of your employees.
You can’t forget that behind the good experience of your guests there are your employees. Virtualization and utilization of cloud and good networking within the facility can highly increase your staff’s productivity. The time reservation process, the update of room availability and management of the check-out process can be cut down significantly, giving staff more time to take care of the ongoing clients’ needs.
Virtualization in hospitality can be a key to providing a modern, slightly personalized experience to your guests. While there’s no need to fully personalize your offer, the little bits of data which you can gather and process about your guests can help you surprise them next time they arrive in your hotel. Moreover, this personalization benefit is followed by increased staff productivity and lowered down the cost of serving Wi-Fi to your customers. And these are just a few examples of how your company can benefit from virtualization and proper internal networking.